Frequently Asked Questions

1What does it cost to play?
$10 All Day, Every day. Specials Available
2What are your hours?
Mon-Sat 10am – 9pm and Sunday 12pm-6pm
3Why do we need wristbands?
They are for your child’s safety as the numbers match, it also lets us know how many children you entered with. The wristband allows you to enter and leave the facility all day.
4How long can we stay?
It is an all-day pass you can come and go as much as you like as long as you keep your bands on.
5What does a party package include?
It includes two hours in the party area, party dances, 5 balloons (your choice of color) filled with helium, a free pass for the birthday child to return in the future to play, a party hostess, pizza, ice cream, juice box, all paper goods and plastic ware.
6Do I have to pay a deposit the day I book my party?
Yes, it is $100.00 nonrefundable deposit due at the time of booking.
7Can we bring in decoration for the party?
Yes, we ask no confetti and no piñata’s.
8Can I order pizza, fruit trays, cookie cakes, and veggie trays the day of the party?
No all add on party items must be ordered the Wednesday prior to the party by 5pm.
9Do you allow walk-in parties?
No all parties require booking and a deposit.
10Can I bring food or drinks into store?
No, we do not allow any outside food or drinks. The only exception is birthday cake when you have a scheduled party. You must wear socks at all times. We do sell them if needed. Adults and children over the age of 11 are not authorized on any of the equipment.
11Where are you located inside the mall?
We are located next to Sears and in-front of Dillard’s. We have a concession stand, and restrooms located in the store.
12Do you charge for children under that age of 2?
We charge for any children under the age of 11 yr old that are going to play on the equipment.
13Do you charge for adults?
No
14How many adults can accompany a child?
We do not put a limit on adults coming to watch children.
15Do the frequent jumper cards cost money?
No, they are free and after the 10th punch, you get one free admission.
16Can I leave my children unattended so that I can shop?
No children must be accompanied by an adult age 18 or older at all times. We take all major credit cards.
 

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